An Updated Message Regarding COVID-19
We know there is a lot of uncertainty right now and news on COVID19 is rapidly changing.
To do our part to limit the spread of the virus and ensure the safety of members, employees and the public, we will be taking the following precautionary actions:
- Lobbies will temporarily close as of end of business day Wednesday, March 18, 2020.
- Drive-up and call center will remain open with temporarily extended hours in the Fox Valley starting Thursday, March 19, 2020.
M – F Call Center: 8:00 a.m. to 6 p.m.
M – F Drive-up: 7:30 a.m. to 6 p.m.
Sat Call Center and Drive-up: 9:00 a.m. to Noon
- Oshkosh drive-up will remain open regular drive-up hours
M – F 8:30 a.m. to 5:00 p.m.
Sat 9:00 a.m. to Noon
- Lending, new account and safe deposit box needs can be taken care of on a case-by-case basis and by appointment only.
To set up an appointment, please email [email protected].
For questions, concerns or to set an appointment via phone, call 920-882-4800.
Rest assured, the safety of your money remains fully intact. Deposits are federally insured by NCUA up to $250,000 per individual depositor.
These changes will be effective until Monday, April 6, 2020 subject to public health conditions at that time.
It’s times like these that we must come together in trust and support to get through challenging times.
These measures are being taken to ensure the safety of employees, members and the public at large. Please adhere to national public safety suggestions and mandates.
Stay safe and healthy,