NOTICE: Our branches will be closed Saturday, July 4, 2020, in honor of Independence Day.

Missing IRS Stimulus or Tax Refund Payments

1. Call 1-800-919-9835 (IRS Informational Hotline) for assistance.

2. You will be instructed to complete Form 3911 to complete initiate a "trace" of the EIP (Economic Impact Payment)


Since this form was originally created to trace tax refunds payments, the member will need to add "EIP TRACE REQUEST" to the top of the form (if completing for a tax refund, leave "EIP TRACE REQUEST" off). Complete section I, Section II & sign Section III.

3. Fax: 855-332-3068 or Mail:

Internal Revenue Service

5045 E Butler Ave

Fresno, CA 93888

**Be sure to mark EIP Trace Request on the envelope.