Prospera® Credit Union is a local, member-owned financial institution in the Fox Valley area. We offer competitive compensation, an excellent benefits package and an opportunity to work in a friendly, team-oriented atmosphere! If you are interested in joining a growing team, please see our job opportunities listed below.

Member Service Supervisor
Full-Time 

At Prospera Credit Union, people aren’t just numbers or transactions and you won’t be treated that way either. As the Office Supervisor you will be responsible for managing the front line staff of a branch – the face of the organization and the team that our members know and trust.

 

If you’re upbeat, assertive and like working with a variety of people, join our team for rewarding work providing personalized member service, processing a variety of financial transactions, educating members about products and services, and making referrals within the credit union – while managing, coaching and motivating the front line staff to do the same. The ability to motivate and influence employees in this area is an important part of the job. Some financial services and management experience is preferred and successful customer service and/or retail sales experience is helpful.

 

We offer a competitive wage and benefit package. A flexible schedule and every other Saturday morning is required.

 

 

Vice President of Operations
Full-Time

 

This position will be responsible to direct the delivery of services to members through Branch Managers, Members Service Representatives and Head Teller; achieve organizational sales goals; participate in development and implementation of organizational strategic plans; insure the organization is in compliance with all regulations, with primary responsibility for identifying and communicating deposit related compliance requirements. This position will also participate in the general management of the organization as member of the Senior Management Team.

We are looking for a self-motivated, detail-oriented individual with excellent communication skills and strong potential for the future to join our growing team.

Required experience:

  • Financial Operations Management: 3 years

 

 

 

Controller
Full-Time

This position will be responsible for the daily maintenance of accounting records and preparation of all financial reports; assisting other departments in the interpretation of accounting entries and reports; managing the accounting functions of the credit union involving the general ledger, financial reporting and payment services; performing accounting practices to ensure operating and financial statements accurately reflect the condition of the business and working with internal and external members. We are looking for a self-motivated, detail-oriented individual with excellent communication skills and strong potential for the future to join our Accounting team.

Required experience:

  • Accounting: 5 years

 

 

 

IT Support
Full-Time

Prospera Credit Union, a local, member-owned financial institution is seeking a dynamic, conscientious, team player to join our IT team.

 

This position will report to the IT Manager and will involve exposure to a variety of IT functions to include:

  • Overseeing the daily performance of computer systems to ensure proper operation
  • Providing technical support and systems administration for local and remote servers, networks and associated equipment and systems via help desk, telephone and voicemail systems
  • Providing assistance to users and troubleshooting on issues related to computer system usage and information systems technology
  • Interacting with technology support partners regarding daily work requests from employees concerning their technology needs
  • Managing multiple project simultaneously
  • Providing support for telephone and voicemail systems, computer operations, print management and optical imaging systems and loan automation and platform automation systems
  • Conducting research and providing cost analysis data when upgrading or purchasing new hardware, software or equipment.

An Associates degree in IT and/or related experience is required. We are looking for a self-motivated, detail-oriented individual with excellent communication and problem solving skills to join our IT team.

Please include your salary expectations with your resume.

 

Member Service Representative (Teller)
Full-Time

As a teller, you’ll be the face of our organization, the person our members will know and trust.

 

Responsibilities of this position:

 

  • Providing professional, friendly and personalized member service during each interaction
  • Accurately processing a variety of financial transactions (deposits, withdrawals, advances, loan payments, etc.)
  • Educating members about products and services
    Asking probing questions to identify member’s needs
  • Making referrals to experts within the credit union.

 

Candidates for this position should possess:

 

  • Successful customer service or retail sales experience
  • Cash handling experience
  • Knowledge of credit union products and services is a plus
  • Proven attention to detail
  • Excellent verbal communication skills
  • Flexible availability – including rotating Saturdays
  • Ability to work individually as well as contribute positively to the Branch Team environment

Please include your salary expectations with your resume.

To apply for an open position:

Send resume, cover letter and salary history to:

Prospera Credit Union

Attn:  Vice President of Operations

4830 N. Ballard Road

Appleton, WI  54913

Or email to: [email protected]

Prospera Credit Union is an Equal Opportunity Employer.

 

 

Join the Prospera team and be part of a team that is passionately committed to providing personal, tailored guidance to prosperity to each unique member who walks through our doors!