{"id":645,"date":"2014-04-13T03:05:49","date_gmt":"2014-04-13T03:05:49","guid":{"rendered":"http:\/\/optimalwebdemo.biz\/prospera\/?page_id=645"},"modified":"2025-02-20T10:40:23","modified_gmt":"2025-02-20T16:40:23","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/myprospera.com\/es\/contact-us","title":{"rendered":"Cont\u00e1ctanos"},"content":{"rendered":"\n\n<div class=\"c-split-hero\">\n\t<div class=\"c-split-hero__visual\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/myprospera.com\/wp-content\/uploads\/2020\/05\/contact-page-hero-dad-on-phone-holding-baby-1024x580px-opt.jpg\" class=\"c-split-hero__image\" alt=\"Busy dad on the phone holding his baby daughter.\" srcset=\"https:\/\/myprospera.com\/wp-content\/uploads\/2020\/05\/contact-page-hero-dad-on-phone-holding-baby-1024x580px-opt.jpg 1024w, https:\/\/myprospera.com\/wp-content\/uploads\/2020\/05\/contact-page-hero-dad-on-phone-holding-baby-1024x580px-opt-300x170.jpg 300w, https:\/\/myprospera.com\/wp-content\/uploads\/2020\/05\/contact-page-hero-dad-on-phone-holding-baby-1024x580px-opt-768x435.jpg 768w, https:\/\/myprospera.com\/wp-content\/uploads\/2020\/05\/contact-page-hero-dad-on-phone-holding-baby-1024x580px-opt-953x540.jpg 953w, https:\/\/myprospera.com\/wp-content\/uploads\/2020\/05\/contact-page-hero-dad-on-phone-holding-baby-1024x580px-opt-763x432.jpg 763w, https:\/\/myprospera.com\/wp-content\/uploads\/2020\/05\/contact-page-hero-dad-on-phone-holding-baby-1024x580px-opt-477x270.jpg 477w, https:\/\/myprospera.com\/wp-content\/uploads\/2020\/05\/contact-page-hero-dad-on-phone-holding-baby-1024x580px-opt-847x480.jpg 847w, https:\/\/myprospera.com\/wp-content\/uploads\/2020\/05\/contact-page-hero-dad-on-phone-holding-baby-1024x580px-opt-480x272.jpg 480w, https:\/\/myprospera.com\/wp-content\/uploads\/2020\/05\/contact-page-hero-dad-on-phone-holding-baby-1024x580px-opt-806x457.jpg 806w, https:\/\/myprospera.com\/wp-content\/uploads\/2020\/05\/contact-page-hero-dad-on-phone-holding-baby-1024x580px-opt-640x363.jpg 640w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t<\/div>\n\n\t<div class=\"c-split-hero__message\">\n\t\t<h1 class=\"c-split-hero__heading\">\n\t\t\t<span class=\"c-split-hero__heading-default\">Questions or Concerns?<\/span><span class=\"c-split-hero__heading-scripted\">we&#8217;re here to help<\/span>\t\t<\/h1>\n\n\t\t\t\t<div class=\"c-split-hero__supporting\">\n\t\t\t<p>Call us at <strong>920-882-4800<\/strong> or get in touch using the <a href=\"#contactform\">contact form<\/a> below.<\/p>\n<p><strong style=\"font-size: 1.4em;\">Routing #275979429<\/strong><\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\t<\/div>\n<\/div><!-- .c-split-hero -->\n\n\n<div class=\"c-wp-block--heading h-2\">\n<h2 class=\"wp-block-heading\">General Inquiries<\/h2>\n<\/div>\n\n<div class=\"c-wp-block--list\">\n<ul class=\"wp-block-list\">\n<li>Member Service: 920-882-4800<\/li>\n<\/ul>\n<\/div>\n\n<div class=\"c-wp-block--heading h-2\">\n<h2 class=\"wp-block-heading\">Having problems with your debit card after hours?<\/h2>\n<\/div>\n\n<div class=\"c-wp-block--list\">\n<ul class=\"wp-block-list\">\n<li>Card Activation: 800-631-3197<\/li>\n<\/ul>\n<\/div>\n\n<div class=\"c-wp-block--list\">\n<ul class=\"wp-block-list\">\n<li>PIN Change: 888-886-0083<\/li>\n<\/ul>\n<\/div>\n\n<div class=\"c-wp-block--list\">\n<ul class=\"wp-block-list\">\n<li>Report Lost\/Stolen: 866-820-9772, Intl. 727-299-2449<\/li>\n<\/ul>\n<\/div>\n\n<div class=\"c-wp-block--list\">\n<ul class=\"wp-block-list\">\n<li>Report an Unauthorized Transaction: 866-820-9772<\/li>\n<\/ul>\n<\/div>\n\n<div class=\"c-wp-block--list\">\n<ul class=\"wp-block-list\">\n<li>TDD Hearing Impaired: 800-637-7728<\/li>\n<\/ul>\n<\/div>\n\n<div class=\"c-wp-block--paragraph\">\n<p>If fraud is detected on your debit card, you may receive a text or phone call from our fraud watch services.<\/p>\n<\/div>\n\n<div class=\"c-wp-block--heading h-2\">\n<h2 class=\"wp-block-heading\"><strong>Having problems with your credit card after hours?<\/strong> <\/h2>\n<\/div>\n\n<div class=\"c-wp-block--list\">\n<ul class=\"wp-block-list\">\n<li>Report Lost\/Stolen: 1-800-449-7728<\/li>\n\n\n\n<li>Report an Unauthorized Transaction: 1-888-918-7313<\/li>\n<\/ul>\n<\/div>\n\n<div class=\"c-wp-block--heading h-2\">\n<h2 class=\"wp-block-heading\">Donation requests<\/h2>\n<\/div>\n\n<div class=\"c-wp-block--paragraph\">\n<p>We welcome opportunities to work with local nonprofit organizations that align with our values and help engender prosperous members, families, and communities. <\/p>\n<\/div>\n\n<div class=\"c-wp-block--paragraph\">\n<p>If you&#8217;d like to submit a donation request please take moment to review our <a href=\"\/donation-request\"><strong>donation priorities and application methods<\/strong><\/a> before applying. Thanks!<\/p>\n<\/div>\n\n<div class=\"c-wp-block--heading h-2\">\n<h2 class=\"wp-block-heading\" id=\"contactform\">Virtual Appointment<\/h2>\n<\/div>\n\n<div class=\"c-wp-block--paragraph\">\n<p>If you&#8217;d prefer to speak with a Prospera financial expert face-to-face on your computer, phone or tablet you can now <a href=\"\/virtual-appointment\"><strong>schedule a virtual appointment<\/strong><\/a> to discuss and get answers to your financial questions in real time. <\/p>\n<\/div>\n\n<div class=\"c-wp-block--paragraph\">\n<p>Virtual appointment slots are currently available Monday-Friday between 8:30am-4:30pm. For general inquiries though you can still use the Contact Form below.<\/p>\n<\/div>\n\n<div class=\"c-wp-block--heading h-2\">\n<h2 class=\"wp-block-heading\" id=\"contact-form\">Contact Us<\/h2>\n<\/div>\n\n<div class=\"c-gravity-forms\"><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 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class='gfield_label gform-field-label' for='input_2_11'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\"> * <span class='sr-only'> Required<\/span><\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_11' id='input_2_11' type='email' value='' class='medium'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_2_16\" class=\"gfield gfield--type-select gfield--input-type-select gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_16'>Subject<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\"> * <span class='sr-only'> Required<\/span><\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_16' id='input_2_16' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='I Cannot Log Into My Online Banking' >I Cannot Log Into My Online Banking<\/option><option value='eServices (Online Account Access, eStatements, Bill Pay and More)' >eServices (Online Account Access, eStatements, Bill Pay and More)<\/option><option value='Open a Checking Account' >Open a Checking Account<\/option><option value='Auto Loan Inquiry' >Auto Loan Inquiry<\/option><option value='Credit Card Increase' >Credit Card Increase<\/option><option value='Home Loan Inquiry' >Home Loan Inquiry<\/option><option value='Loan Payment Protection Inquiry' >Loan Payment Protection Inquiry<\/option><option value='Report Fraud or Suspicious Activity' >Report Fraud or Suspicious Activity<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><div id=\"field_2_13\" class=\"gfield gfield--type-textarea gfield--input-type-textarea field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_13'>Comments<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_13' id='input_2_13' class='textarea small'    placeholder='Please do\u00a0not\u00a0include your account number, social security number or any other confidential information within this form.'  aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_2_21\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >SMS Notifications<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_2_21'><div class='gchoice gchoice_2_21_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_21.1' type='checkbox'  value='Yes, I want to recieve text message notifications (available only in US, Canada, and UK)'  id='choice_2_21_1'   aria-describedby=\"gfield_description_2_21\"\/>\n\t\t\t\t\t\t\t\t<label for='choice_2_21_1' id='label_2_21_1' class='gform-field-label gform-field-label--type-inline'>Yes, I want to recieve text message notifications (available only in US, Canada, and UK)<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><div class='gfield_description' id='gfield_description_2_21'>By checking this box, I agree to receive SMS messages from Prospera Credit Union about my request at the phone number provided above. The SMS frequency may vary. Data rates may apply. Reply STOP to opt out of receiving SMS messages. Reply Help for assistance.\n<\/div><\/fieldset><\/fieldset><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_2' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Submit Questions &amp; Comments'  \/> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_2' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_2' id='gform_theme_2' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_2' id='gform_style_settings_2' value='{&quot;inputPrimaryColor&quot;:&quot;#204ce5&quot;}' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_2' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='2' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='vbpOTJcx\/mA1mwfqZsL2bRWWUhgeWS\/CsElhTdv96bfFdt2icaiga92NJMeCffVr8iW4DBNyFZed\/\/Meow4jbA7OOiChgjFHfCKOc9gR2TdtCoU=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_2' value='WyJ7XCIyMS4xXCI6XCIyNDE2MmYwNjRlYmQ5YjBhYjJjMTE2Yzk2YWRiMGMyYlwifSIsIjdmYTYwODIzYjI2OThlMDIzODlkNmEyODg4NmE1YjNkIl0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_2' id='gform_target_page_number_2' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_2' id='gform_source_page_number_2' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 2, 'https:\/\/myprospera.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_2').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_2');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_2').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_2').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_2').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_2').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/  }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_2').val();gformInitSpinner( 2, 'https:\/\/myprospera.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [2, current_page]);window['gf_submitting_2'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_2').replaceWith(confirmation_content);jQuery(document).trigger('gform_confirmation_loaded', [2]);window['gf_submitting_2'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_2').text());}else{jQuery('#gform_2').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"2\", currentPage: \"current_page\", abort: function() { this.preventDefault(); 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We\u2019ll pay you for It.\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t<div class=\"c-sides__content\">\n\t\t\t\t<p>A referral is the greatest compliment. We\u2019ll show our appreciation with $25 cash for each checking account. \u00b9<\/p>\n<p>When your friend or family come in for a checking account, make sure they specifically note who referred them. We\u2019ll take care of the rest.<\/p>\n\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n<div class=\"c-disclosure-block--background -bg-lightGrey\">\n\t<div class=\"c-disclosure-block__container\">\n\t\t<p><sup>1<\/sup> $25 valid on new Prospera personal checking accounts only and must include a debit card and eStatements; $25 opening deposit required. The $25 will be deposited into your 000 savings account 60 days after the account is opened. If the 60th day falls on a weekend or holiday the funds will be deposited the following business day. Checking account must be active with a minimum of 10 transactions per month. Automatic transfers to another Prospera account or loan are not considered in the transactions per month.<\/p>\n<p>Account must be in good standing to receive bonuses. Good standing means that the checking account opened in conjunction with this promotion is not negative (including sub-accounts opened on or after the share savings is opened), all loans associated with the account are current (including loans opened on or after the share savings is opened) and there are no charge-off&#8217;s or blocked persons associated with the account.<\/p>\n<p>Referral bonus is considered income; a 1099 will be issued. Offers not valid with other promotions and not transferable. Limited time offer.\u00a0<span style=\"font-family: Arial;\">Certain restrictions apply.<\/span>\u00a0Offers dependent on credit approval and acceptance.<\/p>\n\t<\/div> \n<\/div><!-- .c-disclosure-block -->\n","protected":false},"excerpt":{"rendered":"<p>General Inquiries Having problems with your debit card after hours? If fraud is detected on your debit card, you may receive a text or phone call from our fraud watch services. Having problems with your credit card after hours? Donation requests We welcome opportunities to work with local nonprofit organizations that align with our values [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":true,"footnotes":""},"search_keyword":[],"class_list":["post-645","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Prospera Credit Union Phone Number - Customer Service - Contact Form<\/title>\n<meta name=\"description\" content=\"If you have any questions for Prospera Credit Union we\u2019ve got answers. 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